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Spa Customer Service Specialist
2 months ago
Hand and Stone Massage and Facial Spa, a premier wellness destination, is on the lookout for a Spa Associate. In this role, you will play a vital part in ensuring that our clients enjoy an exceptional experience at our facility.
Are you known for your vibrant personality? Do you have a passion for helping others and a drive for success? We will provide you with all the necessary training in the spa industry; all we need from you is your outstanding customer service skills.
We recognize that everyone has busy lives, and we are committed to supporting you. We offer a variety of shifts to fit your lifestyle, ensuring a friendly and stable work environment. Whether you are seeking full-time or part-time work, we are eager to accommodate your needs.
Key Responsibilities:- Achieve membership sales targets.
- Acquire detailed knowledge of our service offerings; training will be provided.
- Deliver exceptional customer service to both members and guests, fostering lasting relationships.
- Be available for flexible working hours.
- Communicate effectively regarding sales, promotions, and service options.
- Maintain cleanliness and organization within the spa.
- Exude a positive and energetic demeanor.
- Handle phone inquiries, schedule appointments, and manage documentation.
- Perform additional duties as assigned.
- Competitive Pay - hourly wage plus commissions.
- Sales Contests - test your sales skills with exciting challenges.
- Career Growth - opportunities for rapid advancement, including management positions, based on performance.
- Continuous Training - we prioritize ongoing learning and development.
- Flexible Scheduling - we accommodate your busy lifestyle, whether you work part-time or full-time.
- Positive Work Environment - we believe in having fun while maintaining professionalism.
- Employee Discounts - enjoy discounts on products, services, and gift cards.
- A high school diploma or equivalent is required.
- Must be at least 18 years old.
- Exceptional organizational skills and attention to detail are essential.
- A strong team player who can also work independently with minimal supervision.
Compensation ranges from $15 to $20 per hour, plus benefits including PTO, medical, vision, and dental coverage.
