Guest Services Ambassador
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Services Representative at Spooky Nook Sports. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring a welcoming and enjoyable experience for all.
Key Responsibilities:- Act as a central resource for our Spooky Nook Sports community, providing information and support to guests and members.
- Promote our programming and services, responding to inquiries and resolving issues in a timely and professional manner.
- Process payments, manage cash handling, and maintain accurate records.
- Work collaboratively with our team to ensure seamless operations and exceptional guest experiences.
- 18 years of age or older.
- Dependable transportation to and from work.
- Fluent knowledge of the English language, including reading, writing, and verbal communication skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Authorized to work in the United States.
- Highly dependable with a history of consistent attendance and punctuality.
- Guest-focused/service-oriented, with a positive and friendly attitude towards guests, customers, and fellow employees.
- Self-starting and motivated, with the ability to work independently and take initiative.
- Ability to multi-task and balance multiple projects/duties at once.
- Team-focused mindset, with a willingness to set own priorities aside to help others.
Our work environment is an upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. You will be required to perform physical activity, including standing, sitting, bending, reaching, lifting, pushing, pulling, talking, hearing, and smelling. You will also be required to lift up to 40 pounds occasionally.
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Guest Service Ambassador
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Guest Service Representative
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Guest Services Director
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Guest Services Representative
1 month ago
Hamilton, Ohio, United States Shaner Hotel Group Full timeJob Overview:Availability for flexible scheduling, including weekends and holidays.Address guest concerns and ensure a high level of satisfaction.Oversee the check-in and check-out processes in accordance with hotel standards.Follow established payment and credit protocols.Prepare and distribute necessary reports.Coordinate with Housekeeping to resolve any...
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Guest Services Representative
1 month ago
Hamilton, Ohio, United States Shaner Hotel Group Full timeJob Overview:Availability for flexible shifts, including weekends and holidays.Address guest concerns and ensure a high level of satisfaction.Oversee the check-in and check-out processes in accordance with hotel policies.Follow payment and credit protocols diligently.Prepare and distribute operational reports.Coordinate with Housekeeping to resolve room...
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Guest Services Representative
1 month ago
Hamilton, Ohio, United States Shaner Hotel Group Full timeJob Overview:Availability for flexible scheduling, including weekends and holidays.Address guest concerns and ensure a high level of satisfaction.Oversee the check-in and check-out processes in accordance with hotel policies.Follow established payment and credit protocols.Prepare and distribute operational reports.Collaborate with Housekeeping to resolve...
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Hotel Guest Service Representative
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Hotel Guest Service Representative
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