Epicor Systems Specialist

1 week ago


Fort Myers, Florida, United States Merits Health Products Full time
Job Description

Merits Health Products is a leading manufacturer of high-quality power mobility equipment, renowned for its innovative engineering, constant product development, adaptability, and exceptional customer support.

We are seeking a highly skilled and motivated individual to join our IT Department as an Epicor CPQ, Epicor ECC, and OData Specialist. In this role, you will be responsible for optimizing and maintaining our company's use of the Epicor ERP system, with a specific focus on the CPQ configurator, ECC, and OData integration.

Key Responsibilities:
  • Epicor CPQ Configuration and Customization
    • Collaborate with business stakeholders to gather requirements and implement customizations in the CPQ configurator to meet specific business needs.
    • Configure product catalogs, rules, pricing, workflows, and other relevant components within the CPQ module.
    • Develop and maintain accurate product configuration models and rules for various product lines.
  • Epicor ECC Configuration and Customization
    • Collaborate with business stakeholders to gather requirements and implement customizations in the ECC website to meet specific business needs.
    • Configure product catalogs, rules, pricing, workflows, and other relevant components within the ECC module.
    • Develop and maintain accurate product configuration models and rules for various product lines.
  • OData Integration and API Management
    • Design, develop, and maintain OData integrations between the Epicor ERP system and external applications.
    • Troubleshoot and resolve integration-related issues, ensuring data accuracy and consistency.
    • Work with cross-functional teams to identify and implement integration opportunities to improve overall system efficiency and data flow.
  • Data Management and Reporting
    • Develop and maintain data extraction, transformation, and loading (ETL) processes to ensure data integrity between different systems.
    • Create reports and dashboards using data from the Epicor ERP system and other integrated sources.
    • Perform data analysis to identify trends, patterns, and areas for process improvement.
  • System Support and Maintenance
    • Provide technical support to end-users regarding CPQ and ECC configurations, OData integrations, and related processes.
    • Troubleshoot and resolve issues related to the Epicor ERP system and integrated applications.
    • Collaborate with the IT team to ensure system stability, security, and performance.
  • Documentation and Training
    • Document configuration changes, integration setups, and troubleshooting steps for future reference.
    • Conduct training sessions for end-users to enhance their understanding and efficient use of the Epicor CPQ Configurator, ECC, and OData integrations.

Requirements:

  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Experience in configuring and customizing the Epicor CPQ and ECC module.
  • Knowledge of OData protocols and experience with integrating systems using OData APIs is highly desirable.
  • Prior experience with the Epicor ERP system and its related modules is highly desirable.
  • Excellent analytical and critical thinking skills to troubleshoot complex issues.
  • Effective communication and collaboration abilities to work effectively with cross-functional teams.
  • Self-motivated with a proactive approach to staying updated with industry trends and best practices.
  • Must speak, read, and write fluent English.

Merits Health Products is an Equal Opportunity Employer.



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