Front Desk Representative
2 weeks ago
We're seeking a charismatic and energetic Front Desk Associate to join our team at Orangetheory - Franchise #0322. As a key member of our studio, you'll be responsible for delivering exceptional customer experiences, promoting our services, and driving studio growth.
Key Responsibilities:- Greet and engage with members, guests, and potential clients with a warm and welcoming smile
- Introduce our studio concept and services to new visitors, highlighting the benefits of our unique approach to fitness
- Manage the front desk, including answering phone calls, responding to emails, and handling membership inquiries
- Conduct studio tours, showcasing our facilities and services to prospective clients
- Work closely with trainers to guide new clients through their first Orangetheory workout, ensuring a seamless and enjoyable experience
- Sell memberships and promote our services to drive studio growth and revenue
- Follow up with prospective clients to ensure a smooth onboarding process
- Address member concerns and resolve issues in a professional and objective manner
- Participate in marketing and outreach events to promote our studio and services
- Maintain a clean and organized studio environment, ensuring a positive experience for all members and guests
If you're passionate about fitness, enjoy working with people, and are eager to be part of a dynamic team, we encourage you to apply for this exciting opportunity. Please note that specific job duties and selection requirements may vary between studio locations. More details will be provided by the studio's hiring manager if you move forward in the interview process.
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