Tech Support Director

7 days ago


Toledo, Ohio, United States Quotient Inc Full time
Job Summary

We are seeking a Field Services Leadership professional to join our team as a Field Services Leadership leader. In this role, you will be responsible for overseeing the day-to-day management and strategic direction of our national Field Technician teams.

Duties
  • Collaborate with sales and support teams to align service delivery with customer needs and contractual agreements.
  • Continuously evaluate and improve field service operations to enhance efficiency, compliance, and customer satisfaction.
  • Address customer complaints promptly, ensuring professional and satisfactory resolutions.

The ideal candidate will have a strong background in IT service management, with at least 2+ years in a leadership role overseeing field service technicians and engineers. Strong candidates will have experience working with large, distributed teams and managing a multi-location workforce.

Salary Range

We offer a competitive salary range of $90,000 - $120,000 per year, based on experience and qualifications.



  • Toledo, Ohio, United States Global Tech College Full time

    Job OverviewGlobal Tech College is seeking a highly motivated and experienced Global Markets Director to join our team in Toledo, OH. The estimated salary for this position is $70,000 - $90,000 per year.About the JobThis is a full-time position that requires a strong understanding of global market trends and business operations. As a Global Markets Director,...


  • Toledo, Ohio, United States Global Tech College Full time

    Job TitleWe are seeking a Business Development Director to join our team at Global Tech College, an accredited Higher Education institution based in Toledo, OH. The ideal candidate will have a strong background in business development and a proven track record of generating leads and driving revenue growth.The estimated salary for this role is $80,000 -...


  • Toledo, Ohio, United States Cemen Tech Full time

    We are seeking a highly skilled Technical Support Manager to join our team at Cemen Tech. This role will be based in the home office and will require frequent travel to dealer and customer locations.The successful candidate will have 3-5 years of industry experience, with a strong background in service repair skills. They will also possess excellent problem...


  • Toledo, Ohio, United States Toledo Clinic Full time

    Job TitleCertified Surgical Tech Assistant - Toledo ClinicJob DescriptionThe Certified Surgical Tech Assistant will assist the physician in handling instruments and equipment in the Operating Room (OR) environment. The individual will work under the supervision of the OPS Director of Nursing.Assess the OR environment to prepare for procedures.Plan for needed...


  • Toledo, Ohio, United States Cemen Tech Full time

    Job OverviewWe are seeking a highly skilled Regional Maintenance Specialist to join our team at Cemen Tech. As a key member of our technical services team, you will be responsible for maintaining customer and dealer relationships, providing training and support, and ensuring the highest level of service and support is delivered to our customers.This role...


  • Toledo, Ohio, United States Cemen Tech Full time

    Job DescriptionCemen Tech is seeking a Territorial Support Manager to join our team. This role involves working closely with our Service Area Manager, Customer Service, and Sales Teams to ensure that we provide the highest level of service and support to our customers.You will be responsible for maintaining and nurturing existing customer and dealer...


  • Toledo, Ohio, United States AOM Healthcare Full time

    Job Title: Traveling Director of NursingSalary: $120,000 - $150,000 per year.Company Overview:AOM Healthcare is a renowned long term care company with 21 facilities throughout Ohio.Job Description:We are seeking a qualified Traveling Director of Nursing to lead our Toledo Region team. The ideal candidate will have experience in planning and directing nursing...


  • Toledo, Ohio, United States Cemen Tech Full time

    Job DescriptionWe are seeking a highly skilled Concrete Production Solutions Manager to join our team at Cemen Tech. This role is responsible for maintaining a territorial position while supporting customers and dealer network relationships.The ideal candidate will have 3-5 years of industry experience, with a minimum of 2 years of hands-on service repair...


  • Toledo, Ohio, United States Cemen Tech Full time

    Estimated Salary: $65,000 - $80,000 per yearJob OverviewCemen Tech is seeking a highly skilled Regional Equipment Maintenance Technician to join our team. This role will be responsible for maintaining equipment in a regional territory, ensuring the highest level of service and support is provided to customers.Key ResponsibilitiesMaintain and nurture existing...


  • Toledo, Ohio, United States Global Tech College Full time

    Job DescriptionThis is a unique opportunity to work with a dynamic team at Global Tech College in Toledo, OH.The successful candidate will be responsible for managing daily site operations, including administrative tasks such as certificate printing and email processing.This is a part-time position of approximately 10-12 hours per week, requiring regular...


  • Toledo, Ohio, United States Healthcare Support Full time

    About the BenefitsAt Healthcare Support, we're committed to providing our travelers with comprehensive benefits packages.Our BenefitsVision benefits.Guaranteed Hours.License and certification reimbursement.Dental benefits.Mileage reimbursement.Employee assistance programs.Referral bonus.401k retirement plan.Holiday Pay.Benefits start day 1.Weekly pay.Company...


  • Toledo, Ohio, United States Global Tech College Full time

    Administrative RoleWe are seeking an experienced Site Administrator to join our team at Global Tech College in Toledo, OH.The ideal candidate will have strong organizational and communication skills, with the ability to manage multiple tasks and prioritize duties effectively.This is a part-time position of approximately 10-12 hours per week, requiring...


  • Toledo, Ohio, United States Cemen Tech Full time

    Estimated Salary: $70,000 - $85,000 per yearJob SummaryWe are looking for a Regional Technical Support Manager to maintain a territorial position while supporting customers and dealer network relationships. The ideal candidate will have strong problem-solving skills and excellent communication abilities.ResponsibilitiesGather customer input to understand...


  • Toledo, Ohio, United States G-TECH Services Full time

    About G-TECH Services">G-TECH Services, Inc. is a leading certified recruitment and placement firm that provides high-quality, flexible staffing solutions to a nationwide client base.">We pride ourselves in keeping employee attrition low and offering exciting career opportunities to Engineers and IT professionals. We are large enough to make a difference and...


  • Toledo, Ohio, United States PDS Tech Commercial Full time

    Company OverviewPDS Tech Commercial is a leading staffing company connecting skilled employees with Fortune 500 clients' needs. With a strong presence in the United States and globally, we offer various job openings across skill categories.Estimated Salary: $30.00 - $32.00 per hour, plus additional benefits.Job Description:We are seeking experienced Winter...


  • Toledo, Ohio, United States Cemen Tech Full time

    Job Summary:Regional Equipment Maintenance TechnicianWe are looking for a highly skilled Regional Equipment Maintenance Technician to support our customers and dealer network relationships in the Ohio, Michigan, Indiana, West Virginia, Virginia, and North Carolina territories.The successful candidate will have excellent problem-solving skills, with the...

  • IT Director

    2 days ago


    Toledo, Ohio, United States Erie Construction Mid-West Inc. Full time

    Job Title: IT DirectorWe are seeking a highly skilled IT Director to oversee our IT Service Desk, Infrastructure, and End-User Computing functions at Erie Construction Mid-West Inc.Estimated Salary:$85,000 - $110,000 per year, depending on location and experience.Key Responsibilities:Lead the IT Service Desk Team Lead and Infrastructure/Security Analyst(s)...


  • Toledo, Ohio, United States Quotient Inc Full time

    About the RoleWe are looking for a seasoned Tech Support Director to lead our Field Technician teams and drive operational efficiency. As a Tech Support Director, you will be responsible for ensuring high-quality, timely IT service delivery to customers, both remotely and on-site.ResponsibilitiesManage ticket escalations and ensure complex issues are...


  • Toledo, Ohio, United States Lucas County, OH Full time

    Overview:The Administrative Assistant will be responsible for managing the daily operations of the Board office in Lucas County, OH. This position requires excellent organizational and communication skills to ensure efficient and timely completion of tasks.About the Role:This is a salaried position with an estimated annual salary of $45,000. As the primary...


  • Toledo, Ohio, United States Cemen Tech Full time

    Key ResponsibilitiesMaintain and nurture existing customer and dealer relationshipsGather customer input to understand customer needs and communicate Voice of the Customer (VOC) to the factoryPrepare and present training materials in both an office environment and in the field/at work site environments, as neededUnderstand and communicate information...