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IT Director
3 weeks ago
We are seeking a highly skilled IT Director to oversee our IT Service Desk, Infrastructure, and End-User Computing functions at Erie Construction Mid-West Inc.
Estimated Salary:$85,000 - $110,000 per year, depending on location and experience.
Key Responsibilities:- Lead the IT Service Desk Team Lead and Infrastructure/Security Analyst(s) to ensure seamless delivery of technical support.
- Serve as an escalation point for complex technical issues and requests, offering guidance and support.
- Coach and develop team members to enhance technical skills, identify training needs, and foster a positive, open communication environment.
- 5-7 years of IT experience, including managing high-performance teams using ITSM & ITIL principles.
- Strong leadership, analytical, and problem-solving skills.
- Direct experience with Microsoft Intune or similar MDM tools for building and deploying operating systems and applications.