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Strategic Loyalty Manager

4 weeks ago

Englewood, Colorado, United States DISH Full time
Job Summary

We are seeking a highly skilled Strategic Loyalty Manager to join our team at DISH. As a key member of our marketing and advertising team, you will be responsible for guiding your team to uncover new opportunities and drive business growth through data-driven analytics and strategic recommendations.

Key Responsibilities
  • Develop and implement loyalty-based AI/ML initiatives to mitigate churn and enhance customer profitability
  • Lead and support a team of analysts to drive high-value initiatives that minimize churn and maximize customer profitability
  • Collaborate with cross-department partners to inform and implement effective retention solutions
  • Communicate complex storylines and data-driven recommendations to senior leadership
Requirements
  • Bachelor's degree in a relevant field with 2+ years of experience in data-driven analytics or strategy roles
  • Proven success in guiding a team toward organizational KPIs and goals
  • Advanced understanding and ability to work with large datasets
What We Offer

We offer a competitive salary range of $83,950.00/Year - $119,900.00/Year, as well as a comprehensive benefits package, including flexible spending accounts, HSA, 401(k) Plan with company match, ESPP, and career opportunities.