Senior Operations Manager
4 weeks ago
AVI-SPL is seeking a highly skilled General Manager to lead our branch office and drive sales and productivity. The ideal candidate will have a proven track record of managing operations, leading teams, and driving business growth.
Key Responsibilities:- Provide overall direction and management to the operation and administrative aspects of the branch office.
- Drive sales and productivity, as well as P&L and budget management to ensure business profitability.
- Lead a team of branch personnel, including work allocation, training, promotion, and enforcement of internal procedures and controls.
- Manage the daily financial activities of the branch, including budget preparation and control, purchasing, and business planning and management.
- Develop and manage the branch operation based on the P&L and budget.
- Monitor key metrics and provide guidance to department managers to achieve desired results.
- Ensure consistency in all levels of service activities and installations.
- Manage communication to and from the branch office to corporate operations and management.
- Ensure compliance with company policies and the office is operated in accordance with all applicable local, state, and federal laws.
- Develop and drive a culture of performance management and accountability.
- Contribute to improving process workflows and maintaining system administration.
- Remain abreast of technological advances in the field and be able to identify areas of use in the organization.
- Travel to various job sites as required.
- Ability to manage and direct projects to completion.
- Ability to formulate a sound business plan to reach targeted revenue and net profit goals.
- Ability to utilize local market strategy in accordance with company direction.
- Experience with budget preparation, fiscal management, and cash management.
- Ability to analyze and interpret financial data and prepare reports.
- Ability to lead with confidence and create alignment among management and attract and develop staff.
- Ability to direct a team towards a cohesive set of strategic objectives and maintain efficient timelines in the completion of tasks.
- Ability to understand and leverage existing Company systems to provide solutions to the business and recommend new systems when required.
- Proven ability to significantly contribute toward or lead operation initiatives with a results-oriented approach.
- Demonstrated leadership and management skills in a team-oriented, collaborative environment.
- Exceptional strategic thinking and structured problem-solving skills.
- Excellent communication and interpersonal skills, both verbal and written.
- Proficiency in various business productivity systems.
- Ability to balance multiple tasks with changing priorities.
- Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization.
- Self-starter capable of working independently and ensuring to meet deadlines.
- Excellent communication and interpersonal skills, both verbal and written.
- Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards.
- Bachelor's Degree in Business, or related field required (MBA or Master's Degree is preferred).
- Six Sigma Black Belt or Green Belt, Continuous Improvement preferred.
- Minimum 4-6 years management experience managing a diverse operation with multiple business units preferably in the Audio Visual or Construction industry.
- Demonstrated knowledge and experience with construction or project management theory and practices preferred.
- Familiarity with AV or other electro-mechanical systems a plus.
- Extensive experience developing and implementing business processes and streamlining operations.
- Experience with planning, implementing, and managing the activities of an installation workforce through recruiting, training, scheduling, and best practices techniques.
- Experience in business/strategic planning and execution, including diligence, acquisition, and integration a plus.
- Medical benefits, including vision and dental.
- Paid holidays, sick days, and personal days.
- Enjoyable and dynamic company culture.
- Training and professional development opportunities.
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