Group Sales and Conference Services Manager

6 days ago


Scottsdale, Arizona, United States Pyramid Global Hospitality Full time
About the Role

We are seeking a highly skilled and experienced Executive Meeting Manager to join our team at Hotel Valley Ho, part of Pyramid Global Hospitality. As a key member of our sales team, you will be responsible for managing all aspects of sales in a designated geographical market segment, while achieving specific individual and team goals.

Key Responsibilities
  • Prepare, present, and negotiate group service contract proposals, including pre-determining availability of rooms/meeting space; verifying group history; securing deposits from contracted groups; and negotiating within pre-set guidelines, or to variances established by the Director of Sales.
  • Personally conduct site inspections with potential and current clients, including dining with them at one of the hotel restaurants.
  • Work with the Director of Sales to design and implement territorial sales action plans, including setting personal and team goals, and creating and implementing promotions.
  • Maintain cordial social and business contact with representatives of past, repeat, and potential group business.
  • Understand and respond to all guest needs and requests in a timely and professional manner and take personal responsibility for the complete satisfaction of all in-house groups.
  • Service groups from the start (sales process) to finish (execution of event).
  • Participate in manager focus groups and hotel industry associations (MPI, HSMA), and to attend hotel functions, as directed.
  • Document all sales interactions in a clear, concise manner.
  • Follow specified procedures to properly complete daily, weekly, and monthly sales activity reports.
  • Follow all policies and procedures of Hotel Valley Ho.
  • Maintain the cleanliness and safety of work areas at all times.
  • Practice safe work habits at all times, to avoid injury to self and others.
  • Attend all mandatory meetings as directed.
  • Perform other tasks, including cross-training, as directed.
Requirements
  • Bachelor's degree in Sales and Marketing or Hotel Management, or equivalent experience required.
  • One to Two years minimum experience in group sales in a hotel of comparable quality.
  • One to Two years minimum experience in conference services in a hotel of comparable quality.
  • Familiarity with industry terms required.
  • Must have basic knowledge of accepted business writing formats and usage.
  • Must be computer literate.
  • Hotel experience preferred.

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