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Customer Service Associate

2 months ago

Boise, Idaho, United States Zamzows Full time
Job Summary

Zamzows is seeking a highly motivated and detail-oriented Customer Service Associate - Freight to join our team. As a key member of our store operations, you will be responsible for maintaining a clean and organized store environment, providing exceptional customer service, and supporting our freight operations.

Key Responsibilities
  • Store Maintenance: Restock shelves, keep the warehouse organized, and maintain a clean store environment.
  • Customer Service: Greet customers, answer questions, and provide a positive shopping experience.
  • Freight Operations: Assist with loading bulk product, dispensing propane, and using store tractors.
  • Teamwork: Collaborate with store management and team members to achieve store goals.
Requirements
  • Age: Must be at least 18 years old.
  • Lifting: Ability to lift 50-80 pounds regularly.
  • Communication: Good communication skills and ability to approach customers.
  • Scheduling: Availability to work a flexible schedule, including evenings and weekends.
Work Environment

This role operates in a retail environment with exposure to mild physical discomfort from factors such as dust, fumes, or odors. Merchandise stocking will be conducted indoors, while customer carry-outs, propane dispensing, and bulk product loading will require working outdoors in various weather conditions.

Physical Demands

This position is very active, requiring frequent reaching, lifting, and maneuvering of objects. The employee must also stand, walk, and move rapidly for long periods and occasionally climb ladders.

Requirements and Qualifications
  • Education: High School Diploma or equivalent.
  • Experience: Retail and customer service experience preferred.