Customer Service Lead

2 weeks ago


Boise, Idaho, United States FedEx Full time
FedEx Retail Customer Service Associate

As a Retail Customer Service Associate at FedEx, you will play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include:

Key Responsibilities:
  • Providing consultative services to customers in a retail environment, understanding their individualized needs and preferences.
  • Assisting supervisors and team members in performing store functions, ensuring seamless operations and excellent customer service.
  • Participating in the training of store team members, sharing knowledge and expertise to enhance their skills and performance.

At FedEx, we value our team members and strive to create a positive and inclusive work environment. If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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