Pharmacy Customer Service Associate

1 month ago


Boise, Idaho, United States Walgreens Full time
Job Summary

As a Pharmacy Customer Service Associate at Walgreens, you will play a vital role in delivering exceptional customer experiences and supporting the pharmacy team. Your primary responsibility will be to provide courteous, friendly, and efficient service to customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Register sales on assigned cash register and provide customers with efficient checkout service.
  • Assist pharmacists in the practice of pharmacy, including using pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues and answer questions to ensure a positive customer experience.
  • Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.
Requirements
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer good math skills to fill prescriptions accurately.
  • Prefer good computer skills.
What We Offer

As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for growth and development. We offer competitive compensation and benefits, including health insurance, 401(k) matching, and paid time off.



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