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Field Service Technician

1 month ago

Syracuse, New York, United States Schneider Packaging Equipment Full time
Job Summary

We are seeking a highly skilled Field Service Technician to join our team at Schneider Packaging Equipment Company, Inc. As a Field Service Technician, you will be responsible for providing professional equipment installation, maintenance, and customer support services for a complete range of Schneider products.

Key Responsibilities
  • Install, maintain, and troubleshoot Schneider equipment at customer locations.
  • Provide technical support and training to customers on the operation and maintenance of Schneider equipment.
  • Meet Schneider's quality standards and maintain working knowledge of relevant technologies and best practices.
  • Travel to customer locations to perform installations, maintenance, and troubleshooting.
  • Manage projects and ensure schedules and objectives are met.
  • Provide excellent customer service and ensure customer satisfaction.
Requirements
  • Associates degree in applied technology or completed mechanical/electrical apprenticeship or equivalent experience.
  • Short-term training in programmable controllers is desired.
  • 3+ years of experience in a field service capacity or as a plant maintenance technician.
  • Strong electrical, mechanical, and programming background, including robotics and PLC ladder logic.
  • Demonstrated proficiency in MS Office applications.
  • Excellent communication and organizational skills, with attention to detail.
Work Environment

The Field Service Technician will work in a fast-paced environment, traveling to customer locations to perform installations, maintenance, and troubleshooting. The technician will be required to work independently and as part of a team to meet customer needs.

The ideal candidate will have a strong technical background, excellent communication skills, and the ability to work effectively in a team environment. If you are a motivated and detail-oriented individual with a passion for technical work, we encourage you to apply for this exciting opportunity.