Skilled Field Technician

2 weeks ago


Syracuse, New York, United States Schneider Packaging Equipment Full time

Job Summary

Schneider Packaging Equipment Company is seeking a Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing professional equipment installation, maintenance, and troubleshooting services for our customers. You will also be required to train customer employees on the operation and maintenance procedures for our equipment.

Responsibilities

  • Install, start up, and debug Schneider equipment at customer locations.
  • Provide service maintenance, troubleshooting, and training following established company procedures.
  • Travel to customer sites to perform service and maintenance activities.
  • Serve as a liaison between the customer and company to ensure customer satisfaction.
  • Manage assigned projects to ensure schedules and objectives are met.
  • Utilize Dynamics 365 Field Service Module to complete daily time entries and provide trip report entries.
  • Manage trip expenses using SAP Concur platform.

Requirements

  • Associates degree in applied technology or completed mechanical/electrical apprenticeship or equivalent experience.
  • Short-term training in programmable controllers is desired.
  • 3+ years of experience in a field service capacity or as a plant maintenance technician.
  • Strong electrical, mechanical, and programming background, including robotics and PLC ladder logic.
  • Demonstrated proficiency in MS Office applications.
  • Excellent communication and organizational skills, with attention to detail.

Physical and Mental Standards

  • Ability to operate computer, telephone, hand tools, and shop equipment.
  • Ability to work independently.
  • Electrical/mechanical/programming skills.
  • Manual dexterity sufficient for constant use of a keyboard, mouse, hand tools, and telephone.
  • Speech and hearing sufficient for regular communications.
  • Vision sufficient for use of a computer monitor and transaction documents.
  • Ability to perform climbing, stooping, crouching, walking, grasping, talking, hearing, and repetitive motions.
  • Executing up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.


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