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Customer Service Representative

2 months ago

Livonia, Michigan, United States Glradvanced Full time

**About Us**

At Glradvanced, we are committed to providing exceptional service to our clients. Our team is dedicated to delivering high-quality solutions that meet the evolving needs of our customers.

**Job Summary**

We are seeking a highly motivated and detail-oriented Customer Service Coordinator to join our team. The successful candidate will be responsible for providing top-notch customer service, resolving issues, and ensuring customer satisfaction.

**Key Responsibilities**

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Verify documents and maintain accurate records
  • Assist in maintaining calendars and logistics for a fast-paced organization
  • Collaborate with team members to achieve customer satisfaction goals
  • Stay up-to-date with industry trends and best practices

**Requirements**

  • Detail-oriented and task-oriented individual
  • Efficient in Microsoft Office
  • Exceptional verbal and written communication skills
  • Open availability Monday-Friday, with potential for Saturday morning
  • Unwavering sense of urgency
  • Team-oriented and collaborative demeanor
  • Customer service experience desired
  • Call center experience desired

**What We Offer**

  • Competitive compensation package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

**Equal Opportunity Employer**

Glradvanced is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all.