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Administrative Support Specialist
2 months ago
Overview:
Our client, a prominent Medical Center affiliated with a prestigious California Public Ivy university and one of the largest healthcare delivery systems in the state, is in search of a skilled Administrative Support Specialist (Healthcare / Medical Office / Hospital environment).
*** Candidate must be authorized to work in USA without requiring sponsorship ***
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*** Position Details: Contract with potential for extension ***
Notes:
- Onsite position.
- Work Schedule: Full-time, Monday to Friday.
Role Responsibilities:
- Provide comprehensive clerical and administrative assistance to the department.
- Independently manage standard and complex office tasks while coordinating with other medical offices, providers, and families.
- Serve as the primary liaison among hospital staff, vendors, management, and administration.
- Prepare and organize Clinic Charts.
- Review and process incoming referrals through various systems.
- Welcome families, address inquiries, and guide them to appropriate hospital areas.
- Collect and verify accurate patient demographic information.
- Schedule patient appointments following departmental guidelines.
- Confirm insurance eligibility.
- Maintain awareness of contracted payers and other revenue sources.
- Register patients for appointments using the designated system.
- Handle patient billing in accordance with hospital policies.
- Process payments following established procedures.
- Assist families in completing necessary forms.
- Obtain and issue authorizations and referrals for various medical services.
- Support the phone queue as needed.
- Maintain and manage schedules effectively.
- Engage in ongoing professional development and skill enhancement.
- Participate in departmental meetings and conferences as required.
- Coordinate interpreter services when necessary.
- Exhibit the ability to work efficiently under pressure and manage interruptions.
- Adhere to established departmental policies, procedures, and standards.
Qualifications:
- High School Diploma, GED, or equivalent qualification.
- Minimum of 2 years of experience in a medical office or hospital setting.
- Proficient in personal computer applications, particularly Microsoft Office.
- Typing speed of at least 55 words per minute.
- Ability to foster a positive and collaborative work environment.
- Flexibility in staffing and conflict resolution; strong team player.
- Effective organizational skills for prioritizing tasks.
- Strong verbal and written communication abilities.
- Proficient problem-solving skills through collaboration with various stakeholders.
- Ability to handle conflicts proactively while providing excellent customer service.
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If you believe this opportunity aligns with your skills and aspirations, we encourage you to consider this position. We value a workplace that prioritizes employee satisfaction and growth.
Company Overview:
Amerit Consulting is a rapidly expanding staffing and consulting firm established to deliver consulting, temporary staffing, direct hire, and payrolling services to a diverse range of organizations. With a workforce exceeding 2,000 employees across multiple states, we focus on creating solutions that enhance operational efficiency and customer satisfaction for our clients. Our commitment to exceptional service and a personal approach to client relationships distinguishes us in the industry.
Amerit Consulting is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.