Customer Service Liaison Officer

5 days ago


Minneapolis, Minnesota, United States Bio-Techne Full time

We're looking for an experienced Customer Service Liaison Officer to join our dynamic team at Bio-Techne. This is an exciting opportunity to work with a global leader in Life Sciences and Clinical Diagnostics, providing support and guidance to clients across various industries.

The estimated annual salary for this position is $**65,000 - $85,000**, depending on location and experience.

About the Role:

This role involves providing expert customer service and technical support to clients, resolving complex issues and answering queries. You will work closely with internal teams to ensure seamless delivery of products and services.

Key Responsibilities:

  • Provide exceptional customer service and technical support to clients
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain strong relationships with clients through regular communication
  • Stay up-to-date with industry trends and developments to provide informed advice

Requirements:

To succeed in this role, you will need:

  • A degree in a relevant field, such as Biology, Chemistry, or Biotechnology
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong analytical and technical skills
  • Proficiency in Microsoft Office and CRM software

Benefits:

As a valued member of our team, you can expect a range of benefits, including:

  • Competitive salary and bonus structure
  • Opportunities for professional growth and development
  • Comprehensive health insurance and retirement plan
  • Flexible working hours and remote work options
  • Access to cutting-edge technology and training resources


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