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Part Time Branch Ambassador

2 months ago

Silver Spring, Maryland, United States Capital One Full time
About the Role

Capital One is seeking a highly motivated and customer-focused Branch Ambassador to join our team. As a Branch Ambassador, you will play a vital role in delivering an exceptional customer experience, providing personalized service, and promoting our products and services.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain relationships with customers, understanding their financial needs and providing tailored solutions.
  • Stay up-to-date on Capital One products and services, promoting them to customers and providing recommendations.
  • Work collaboratively with the branch team to achieve sales and customer satisfaction goals.
  • Participate in ongoing training and development to enhance skills and knowledge.
  • Adhere to Capital One's policies, procedures, and regulatory requirements.
Requirements
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • At least 1 year of retail, sales, or customer service experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy with handling cash and operating a cash register.
What We Offer

Capital One offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer committed to diversity and inclusion in the workplace.