Bilingual Customer Service Representative

3 weeks ago


Silver Spring, Maryland, United States Educational Systems Federal Credit Union Full time
Job Description

We are seeking a highly motivated individual with strong service, operational, sales, and interpersonal skills to join our team as a Bilingual Teller.

The Bilingual Teller is responsible for following established policies, procedures, and Mission strategy, providing a variety of service functions including processing deposits and withdrawals, loan and credit card payments, and account inquiries.

The ideal candidate will act as a service role model as part of the teller team by demonstrating high-level listening and problem resolution skills while supporting the branch in creating and maintaining a service and sales culture.

Required Qualifications:

  • High school diploma or equivalent (GED).
  • Must read and speak Spanish fluently.
  • One (1) year cash handling and customer service experience in a financial institution or retail organization required.
  • Ability to meet and/or exceed sales goals.
  • Ability to perform routine mathematical calculations.
  • Ability to communicate effectively.
  • Ability to function in a financial institution branch environment and utilize standard office equipment including but not limited to: PC, 10 key calculator, fax, copier, telephone, etc.

About Our Exciting Career Opportunity

We are a fast-growing credit union who knows who we are, who we serve, and where we are going. Our core purpose is serving the education community, and we are proud of our values: trustworthy, excellence, collaborative, empowerment, and caring.

Our vision is to make financial wellness and stability accessible for all the communities we serve. Our success is a result of our Ambassador's commitment to making a difference each day and helping the members of the education community achieve their financial goals and dreams.



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