Field Service Engineer II
1 week ago
We are seeking a highly skilled Field Service Engineer II to join our team at Bio-Rad Laboratories. As a key member of our Global Commercial Operations Group, you will be responsible for providing critical assistance and care to customers in the Phoenix, Arizona region.
Key Responsibilities- Perform repairs, upgrades, and preventative maintenance on Bio-Rad's Clinical Diagnostics and Life Science instruments to ensure quality performance.
- Respond to emergencies and assist staff in other regions as needed.
- Build and sustain strong relationships with customers to anticipate and advocate for their needs.
- Adhere to FDA and GMP regulations and requirements with detailed record keeping and service documentation.
- At least 3 years of transferable field service experience servicing electro-mechanical/electronic/optical/robotics equipment.
- A.S. or B.S. in Electronics, Biomedical Engineering, or Mechanical Engineering (or a related field or military equivalent experience).
- Strong electro-mechanical troubleshooting skills and ability to read, understand, and successfully follow medium to highly complex work instructions.
- Strong computer skills and fundamental knowledge of computer networking.
- Flexibility and enthusiasm for daily travel.
- Hands-on experience with Diagnostic or Life Science instruments.
Bio-Rad offers a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce.
The program includes a variety of options, including competitive medical plans, free HSA funds, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG's), and more.
The estimated base salary range for this position is $61,400 to $84,500 at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors.
This position is eligible for a variable annual bonus, which is dependent upon achievement of your individual objectives and Company performance.
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