Field Service Technician
1 week ago
We are seeking a highly skilled Field Service Engineer II to join our team at Insight Global. As a Field Service Engineer II, you will be responsible for performing on-site service and repair of semiconductor processing equipment, troubleshooting equipment problems, and maintaining records and reports as required.
Key Responsibilities- Perform on-site service and repair of semiconductor processing equipment
- Troubleshoot equipment problems and maintain records and reports as required
- Coordinate activities with peers, supervisor(s), and customers to minimize equipment downtime and interruptions
- Order and install parts as needed
- Respond to emergency service calls as required
- Instruct customer operating technicians on system operation and maintenance
- Perform upgrades and modifications to equipment as needed
- Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
- Maintain the upkeep, maintenance, and security of company property, including vehicles and tools
- Associates degree in electronics, engineering, or other applicable field of study; Bachelor's degree in engineering or technology preferred
- 2+ years of previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment
- Excellent customer interface skills
- Mechanical aptitude and ability to use appropriate tools
- Thorough understanding of technical issues involving the maintenance, repair, and/or installation of company equipment and company procedures
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401(k) retirement account access with employer matching.
Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
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