Member Engagement Specialist
3 weeks ago
Job Type: Part-time
Description:
We are seeking a highly motivated and enthusiastic individual to join our team as a Member Engagement Lead. As a key member of our team, you will be responsible for providing exceptional customer service, building relationships with members, and creating a welcoming environment for all who enter our facility.
Responsibilities:
- Provide excellent customer service to members and guests
- Assist with membership recruitment and retention efforts
- Manage the membership desk and wellness area
- Communicate effectively with team members and departments
- Handle member complaints and resolve issues in a timely and professional manner
Requirements:
- 2+ years of customer service experience
- High School diploma or equivalent
- Availability to work Monday-Saturday, 6 AM-8 PM, with Saturday availability mandatory
Why Work with Us:
- Free household gym membership
- Free group fitness classes
- Free pool access
- Free hydro massage (for those over 18)
- Program discounts
- Paid sick leave
- Tuition reimbursement opportunities
- Opportunities for growth and leadership
- Build your resume
- Work with your friends
- Engage with your community
- Flexible working hours (part-time, 30 hours/week)
Our Mission:
The YMCA of Columbia-Willamette is a mission-driven organization that seeks individuals who are enthusiastic and passionate about our mission and vision. We put the Christian principles of love, respect, honesty, responsibility, and service into practice every day.
What We Offer:
We offer a competitive hourly rate of $16.50, a dynamic work environment, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about making a difference in your community, we encourage you to apply.
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