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Inbound Sales Representative
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We are seeking a highly motivated and bilingual Inbound Sales Representative to join our team at Optimum. As a key member of our sales team, you will be responsible for acquiring new customers and providing exceptional customer service. Your dynamic personality, combined with your proficiency in Spanish, will enable you to build strong relationships with our customers and drive sales growth.
Responsibilities- Prospect and lead generation: Identify potential customers in your assigned field territories using your market-savvy skills and community engagement.
- Engage and educate: Approach businesses with a dash of charm and professionalism, enlightening them about the benefits and features of our top-tier telecom services.
- Customized solutions: Craft tailored telecom packages that meet the unique needs of each customer, leaving them satisfied and impressed.
- Product knowledge: Stay up-to-date with the latest offerings, pricing plans, and technological advancements, becoming a walking encyclopedia of telecom goodness.
- Sales pitch: Deliver mind-blowing sales presentations that showcase the unparalleled advantages of our products and services, effortlessly addressing customer concerns and objections.
- Closing deals: Skillfully negotiate and close sales agreements, ensuring customers are thrilled and locked in for life.
- Documentation: Complete all paperwork, contracts, and sales reports with precision, ensuring smooth sailing.
- Relationship building: Provide exceptional post-sales support and assistance, turning customers into lifelong advocates.
- Team collaboration: Collaborate, share insights, and create strategies with your fellow sales dynamos to conquer collective goals.
- Targets and quotas: Consistently meet or surpass monthly sales targets and quotas, demonstrating your unwavering commitment to personal and team triumph.
- Compliance: Adhere to company policies, industry regulations, and sales practices that are as clean as a whistle.
We are looking for a highly motivated and bilingual individual with a minimum of one year of previous contact center selling experience. You should possess effective communication, negotiation, and problem-solving skills, as well as a knack for working independently. Proficient computer and technical skills are also essential, as well as a reliable personal vehicle (where applicable) and a satisfactory driving record.
Preferred qualifications include a sales-centric mindset, extensive product knowledge, and digital proficiency. If you have a genuine passion for delivering exceptional sales results and a deep understanding of mobile and fixed-line products and services, we encourage you to apply.
At Optimum, we are committed to empowering employees to take responsibility and embrace proactive problem-solving. Our four core pillars - Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise - underpin our culture and define us as a place of excellence, trustworthiness, and thriving community. We invite you to be a part of our journey and shape the future of connectivity.
