Customer Service Director

5 days ago


Secaucus, New Jersey, United States The Bowerman Group Full time
The Bowerman Group is seeking a Customer Service Manager to oversee the Dispatch and Customer Support Departments. As a key member of the Supply Chain Management team, you will work closely with the Director of Supply Chain Management to ensure Yearly Delivered Sales goals are met and customer satisfaction is maintained. Key responsibilities include collaborating with the Supply Chain Management team, managing the Dispatch and Customer Support Departments, and driving business growth through customer-centric initiatives. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment. If you are a motivated and results-driven professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.

**Company Overview**

The Bowerman Group is a world leader in furniture design and distribution, working closely with renowned designers to offer exclusive made-to-order designs manufactured in European workshops. Our company values diversity and celebrates different cultures, offering a dynamic and inclusive work environment.

**Leadership & Culture**

As a Customer Service Manager, you will report to the Director of Supply Chain and have the opportunity to grow and develop your skills in a supportive and collaborative team. Our company culture emphasizes long tenures, opportunities for growth, and a strong sense of community.

**Benefits & Appreciation**

We offer a comprehensive benefits package, including medical and dental plans, opportunities for growth, and a strong company culture. If you are a customer-focused professional looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.

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