Technical Service Representative

4 hours ago


Sanford, Maine, United States The Baker Company Full time

Job Summary

The Baker Company is seeking a skilled Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for providing exceptional customer service and technical support to our customers.

Key Responsibilities

  • Answer incoming phone calls and respond to customer inquiries in a timely and professional manner.
  • Diagnose and troubleshoot technical issues with our products.
  • Coordinate with internal teams to resolve customer issues.
  • Provide technical support and training to customers.
  • Log and track customer interactions and issues.

Requirements

  • 2 years of experience in a technical support role.
  • Electrical or mechanical background.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

What We Offer

  • Competitive hourly wage.
  • Medical, dental, and vision insurance.
  • 401(k) and company profit-sharing plan.
  • Paid time off.

About The Baker Company

The Baker Company is a leading manufacturer of air containment, contamination control, and controlled environments solutions. We are committed to providing exceptional customer service and support to our customers.



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