Technical Service Representative
4 hours ago
Job Summary
The Baker Company is seeking a skilled Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for providing exceptional customer service and technical support to our customers.
Key Responsibilities
- Answer incoming phone calls and respond to customer inquiries in a timely and professional manner.
- Diagnose and troubleshoot technical issues with our products.
- Coordinate with internal teams to resolve customer issues.
- Provide technical support and training to customers.
- Log and track customer interactions and issues.
Requirements
- 2 years of experience in a technical support role.
- Electrical or mechanical background.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
What We Offer
- Competitive hourly wage.
- Medical, dental, and vision insurance.
- 401(k) and company profit-sharing plan.
- Paid time off.
About The Baker Company
The Baker Company is a leading manufacturer of air containment, contamination control, and controlled environments solutions. We are committed to providing exceptional customer service and support to our customers.
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