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Fitness Sales Specialist

2 months ago

Baltimore, Maryland, United States Orangetheory franchise #0374 Full time
Job Summary

Orangetheory franchise #0374 is seeking a highly motivated and results-driven Membership Sales Specialist to join our team. As a key member of our sales team, you will be responsible for driving sales growth, delivering exceptional customer service, and promoting the benefits of our fitness programs.

Key Responsibilities
  • Sales and Customer Service:
    • Meet and exceed monthly sales targets by effectively communicating the value of our fitness programs to potential members.
    • Provide exceptional customer service by responding promptly to member inquiries, resolving issues, and ensuring a positive member experience.
    • Utilize consultative sales techniques to guide members through their options and provide personalized recommendations.
  • Operations:
    • Participate in regular fitness classes to stay up-to-date on our programs and services.
    • Follow up with members and prospective members to ensure a seamless onboarding experience.
    • Collaborate with studio team members to ensure a cohesive and efficient member experience.
  • Culture:
    • Embody the Orangetheory Fitness culture by providing a welcoming and inclusive environment for all members.
    • Stay up-to-date on current promotions and marketing initiatives to effectively communicate with members.
Requirements
  • Previous sales experience, preferably in a quota-bearing structure.
  • Excellent customer service skills and ability to multitask in a fast-paced environment.
  • Solid verbal and written communication skills, with the ability to effectively communicate with members and team members.
  • Functional computer skills, including MS Office programs and basic computer software.
  • High school diploma or equivalent required.
  • Ability to work a flexible schedule, including early morning, evening, and weekend hours.
Physical Demands

This role requires the ability to stand and walk for long periods, lift files and equipment, and perform other physical demands associated with a fitness studio environment.