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Field Technical Support Specialist

2 months ago

Salt Lake, Utah, United States Sandvik AB Full time
Job Title: Field Technical Support Specialist - Rotary Drills

We are seeking a highly skilled and experienced Field Technical Support Specialist to join our team at Sandvik Mining and Rock Solutions in Alachua, Florida. As a Field Technical Support Specialist, you will be responsible for providing technical support to our customers and internal teams, ensuring the smooth operation of our rotary drills.

About the Role:
  • Investigate and resolve product issues by working with the Product Engineering group
  • Troubleshoot and diagnose complex field issues
  • Provide onsite support to customers
  • Work closely with our frontline team to introduce new products and deliver training
Requirements:
  • Technical college or Engineering degree in a related field
  • Minimum 10 years of experience in a technical role, with 5 years on drilling or earth moving equipment
  • Proven experience of delivering training
  • Strong customer service background
  • Ability to operate drilling equipment in a mining environment (preferred)
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional development and training
  • Chance to work with a leading supplier of technologically advanced blasthole drills
How to Apply:

Please submit your application to the Field Technical Support Specialist position, Job Req. ID #R. We are an equal opportunity/affirmative action employer and welcome applications from all qualified candidates.