Field Service Engineer

4 weeks ago


Salt Lake, Utah, United States Evertz Microsystems Full time

Evertz Microsystems is a leading provider of broadcast, film production, and post-production equipment. We are seeking a highly skilled Field Service Engineer to join our AV Service team.

This role offers a unique opportunity to work with cutting-edge technology and provide exceptional customer support. As a Field Service Engineer, you will be responsible for installing and maintaining our products, delivering training to customers, and troubleshooting technical issues.

Key responsibilities include:

  • Traveling within the US to customer sites for product deployments and general service
  • Installing and configuring products, and delivering training to customers
  • Providing technical direction and support to customers regarding operational issues, firmware upgrades, and general maintenance
  • Assessing customer product applications, troubleshooting, and diagnosing issues to determine root causes
  • Maintaining communication links between customer service and other departments to resolve customer issues and communicate customer feedback

Requirements include:

  • College or university education in Electrical, Electronic, or Computer disciplines
  • Passion for technology and learning new software and hardware products
  • Hands-on experience with IP Networking, server hardware, and Linux OS
  • Unparalleled desire to help customers and deliver service excellence
  • Problem-solving ability and ability to react to changing situations
  • Strong verbal and written communication skills
  • Eligibility for travel within the US and Canada

Evertz Microsystems offers a competitive total compensation package, employer-funded benefits program, work-life balance, career progression, and a casual work environment. We are an Equal Employment Opportunity and Affirmative Action employer, celebrating, supporting, and valuing diversity.



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