Technical Support Specialist

5 days ago


Chattanooga, Tennessee, United States Merlin Industries Full time
About the Role

We are seeking a skilled IT Technician to join our team at MERLIN INDUSTRIES INC, a leading manufacturer of swimming pool products.

Salary: $23.00 - $25.00 per hour

Responsibilities

The successful candidate will be responsible for:

  • Troubleshooting hardware and software issues (including network-connected devices desktops, laptops, printers, and other peripherals).
  • Providing technical assistance to Merlin personnel both local and remote.
  • Conducting service checks and performing routine maintenance.
  • Maintaining IT inventory and logs that provide details of repairs and maintenance performed.
  • Recommending, maintaining, testing, and implementing system upgrades.
  • Deploying configuring client applications and operating systems.
Requirements

Our ideal candidate will possess:

  • Excellent written and verbal communication skills in English.
  • Able to work collaboratively in a team environment and adapt to changing priorities.
  • Highly organized, detail-oriented, and able to meet deadlines.
  • Comprehensive knowledge of networking concepts, and physical computer infrastructures.
  • Proficiency in Microsoft networking, Asure, SharePoint and Office 365 environments.
  • Strong understanding of Hyper-V, cloud-based virtualization and VPN technologies.
  • Solid understanding of Barcode scanner hardware.
  • Working knowledge of electrical systems and electronics.
Benefits

You will enjoy:

  • Competitive salary range of $23.00 - $25.00 per hour.
  • Benefits package including medical, dental, vision, life, and 401(k) plans.
  • Ongoing training and professional development opportunities.
  • Career advancement opportunities within the company.


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