Technical Support Specialist
5 days ago
We are seeking a skilled IT Technician to join our team at MERLIN INDUSTRIES INC, a leading manufacturer of swimming pool products.
Salary: $23.00 - $25.00 per hour
ResponsibilitiesThe successful candidate will be responsible for:
- Troubleshooting hardware and software issues (including network-connected devices desktops, laptops, printers, and other peripherals).
- Providing technical assistance to Merlin personnel both local and remote.
- Conducting service checks and performing routine maintenance.
- Maintaining IT inventory and logs that provide details of repairs and maintenance performed.
- Recommending, maintaining, testing, and implementing system upgrades.
- Deploying configuring client applications and operating systems.
Our ideal candidate will possess:
- Excellent written and verbal communication skills in English.
- Able to work collaboratively in a team environment and adapt to changing priorities.
- Highly organized, detail-oriented, and able to meet deadlines.
- Comprehensive knowledge of networking concepts, and physical computer infrastructures.
- Proficiency in Microsoft networking, Asure, SharePoint and Office 365 environments.
- Strong understanding of Hyper-V, cloud-based virtualization and VPN technologies.
- Solid understanding of Barcode scanner hardware.
- Working knowledge of electrical systems and electronics.
You will enjoy:
- Competitive salary range of $23.00 - $25.00 per hour.
- Benefits package including medical, dental, vision, life, and 401(k) plans.
- Ongoing training and professional development opportunities.
- Career advancement opportunities within the company.
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