Technical Support Specialist

7 days ago


Chattanooga, Tennessee, United States ASK Staffing Full time
Job Opportunity

We are seeking a highly skilled Technical Support Specialist to join our team at ASK Consulting.

About the Job

This is a contract position with potential for extension, offering a competitive salary of $21-24/hour. The successful candidate will be directly contracted by ASK Consulting and paid on their payroll, ensuring alignment with company policies.

Responsibilities
  • Provide technical support to colleagues, including hardware diagnostic, troubleshooting, configuration, and refresh.
  • Manage ticket workflows, escalating unresolved issues in a timely manner and maintaining inventory of hardware.
  • Document status of colleague inquiries and provide proactive support, maintenance, and innovation.
Requirements

The ideal candidate will possess strong knowledge of Microsoft operating systems, Apple hardware, and networking concepts. A minimum of 1 year of PC/LAN technical experience is preferred, along with excellent communication skills and a customer-focused approach.

What We Offer

As a valued member of our team, you can expect to work collaboratively, receive ongoing education and training opportunities, and contribute to innovative solutions that drive business success.



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