IT Support Specialist
3 weeks ago
We are seeking an IT Support Specialist to join our team at StaffSource, LLC. This is a full-time position that offers a competitive salary of $65,000 - $90,000 per year, depending on experience.
The successful candidate will have a minimum of 2 years of experience working on a service desk or similar role and a strong understanding of technology configurations and installation/project experience.
Key Responsibilities:
- Provide technical support for users via phone, email, remote or onsite.
- Monitor network service alerts and respond to critical alerts.
- Escalate complex problems to the appropriate groups as needed.
- Create, update, and maintain excellent documentation and notes within the appropriate system locations.
- Work closely with team members to prioritize critical issues.
Requirements:
- High school diploma required.
- CompTIA Network+ certification preferred.
- Previous experience with a support or ticketing tool.
What We Offer:
- A competitive salary range of $65,000 - $90,000 per year.
- A dynamic work environment with opportunities for growth and development.
- A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Please note that the salary range may vary based on location and experience.
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