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Customer Service Representative

2 months ago

Santa Cruz, California, United States Domino's Franchise Full time

**Job Summary**

At Domino's Franchise, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

**Key Responsibilities:**

  • Take in-person and phone orders from customers, ensuring accurate and efficient service.
  • Complete transactions with guests at the register, handling payments and providing change as needed.
  • Assist other stations when necessary, promoting a collaborative and supportive work environment.
  • Clean and maintain the sales area, adhering to food safety standards and company policies.
  • Provide excellent customer service skills, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Assist with pizza preparation, including labeling and dating items as required.
  • Pass a background test, ensuring a safe and secure work environment.

**Requirements:**

  • Be at least 18 years old.
  • Additional information: All employee information will be kept confidential according to EEO guidelines.