Customer Service Representative

4 weeks ago


Santa Cruz, California, United States Bellows Plumbing, Heating, Cooling & Electrical Full time

Customer Service Representative Job Description

Bellows Plumbing, Heating, Cooling & Electrical is seeking a highly motivated and enthusiastic Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills and provide outstanding service to our customers.

Key Responsibilities:

  • Respond to customer inquiries via phone and email
  • Provide information about products and services
  • Assist customers with scheduling repairs/services
  • Collect and data enter information accurately and efficiently

Requirements:

  • Must be able to work with minimal supervision
  • Excellent communication skills, good listener, solution finder, and relationship builder
  • Impeccable grammatical skills and strong attention to detail
  • Proficient with Excel, Word, and Google software
  • Ability to interact well with all employees and perform as a team player

We care about our customers and our team. We are an equal opportunity employer and welcome applications from diverse candidates.



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