Spa Operations Coordinator

1 week ago


San Diego, California, United States Kona Kai San Diego, a Noble House Resort Full time
Job Overview

Kona Kai San Diego, a Noble House Resort, is seeking a dedicated Spa Operations Coordinator.

This role is pivotal in ensuring our guests enjoy a serene and rejuvenating experience at SpaTerre. As the initial point of contact, you will warmly welcome guests, manage appointment bookings, and uphold the cleanliness and ambiance of the spa environment. Your friendly demeanor will set the tone for an unforgettable visit.

Why Choose Kona Kai Resort & Spa?
  • Make a meaningful impact on guest experiences.
  • Embrace our Core Value: "Come As You Are".
  • Enjoy complimentary daily meals.
  • Benefit from exceptional hotel discounts at our affiliated properties.
  • Explore significant growth opportunities within the organization.
  • Participate in engaging associate activities and recognition programs.
  • Work amidst the stunning views of Shelter Island.
Qualifications

Essential Requirements:

  • High School Diploma or equivalent is required; additional education or certification in hospitality or spa management is a plus.
  • Previous experience in customer service or administrative roles, preferably within a spa or wellness setting.
  • Maintain a warm, friendly, and approachable demeanor at all times.
  • Effective verbal and written communication skills, capable of engaging with all levels of staff and guests in a courteous manner.
  • Ability to listen, understand, and address concerns raised by guests and team members.
  • Fluency in English is required; proficiency in a second language is advantageous.
  • Strong multitasking abilities and the capacity to prioritize tasks effectively.
  • Proficient in problem-solving, including anticipating and resolving issues as they arise.
  • Ability to maintain confidentiality of sensitive information.
  • Competent computer skills, including familiarity with Microsoft Office and other communication platforms.
  • Excellent organizational skills, attention to detail, and ability to manage multiple tasks simultaneously.
Work Schedule

Availability to work flexible hours, including weekends and holidays, is essential.

This is a part-time position with 8-hour shifts.

About Us

At Kona Kai San Diego, we pride ourselves on fostering a culture of Diversity, Equity, Inclusion, and Accessibility. We encourage a collaborative environment where diverse perspectives are valued. Our commitment to creating a workplace where everyone can thrive is unwavering.

Kona Kai Resort is an equal opportunity employer, dedicated to building a team that reflects a variety of backgrounds and experiences. We believe in the potential of every individual and strive to create an environment where everyone can succeed based on their unique qualifications and contributions.


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