Customer Service Associate
5 days ago
Dayton Freight is a stable and growing organization offering a competitive weekly pay, quick advancement opportunities, and a comprehensive benefits package. Our modern facilities provide a professional and positive work environment.
ResponsibilitiesAs a Customer Service Representative, you will assist Dayton Freight customers with various inquiries, including freight pickup requests, rate quotes, and shipment tracing. Your duties will include:
- Assisting the Service Center Manager
- Taking and delivering messages for the Service Center Manager and Account Managers
- Providing assistance to Drivers
- Preparing bills of lading and delivery receipts
- Maintaining excellent communication with external and internal customers, as well as interline companies
You may also be asked to assist with:
- Payroll
- Data entry
- Freight reports
- Driver collect reports
- Billing and filling
To succeed in this role, you should possess:
- Excellent keyboarding skills
- Experience working in a fast-paced environment with attention to detail
- Ability to handle a high volume of phone calls
- Exceptional communication and customer service skills
- Legally eligible to work in the United States
- Must be at least 18 years of age
- Fluent in English
As a Dayton Freight employee, you will enjoy:
- Competitive weekly pay
- Quick advancement opportunities
- Customized training program
- Professional, positive, and people-centered work environment
- Modern facilities
- 401(k) plan with company match
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