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Customer Service Associate

2 months ago

Louisville, Kentucky, United States Republic Bancorp, Inc. Full time
Position Overview

The Customer Service Associate plays a crucial role in delivering exceptional support to all individuals reaching out to Republic Bancorp, Inc. This role is dedicated to ensuring that every inquiry is met with accurate and helpful information.

Key Responsibilities
  • Provide high-quality assistance to both clients and non-clients.
  • Respond to inquiries with precise information while adhering to departmental protocols.
  • Foster positive relationships through effective communication and problem-solving skills.
Qualifications

The ideal candidate will possess strong interpersonal skills and a commitment to client satisfaction. Experience in a customer-facing role is preferred.

Skills Required
  • Excellent verbal and written communication abilities.
  • Strong organizational skills and attention to detail.
  • Ability to work collaboratively in a team environment.