Payment Operations Coordinator

6 days ago

Duluth, Minnesota, United States Park State Bank Full time

{"h1": "Payment Operations Coordinator Job Description", "p": "At Park State Bank, we are seeking a highly skilled Payment Operations Coordinator to join our team. As a key member of our Payment Operations team, you will be responsible for supporting the ownership and processing of various bank payment systems. This role provides backup assistance for key functions, including ACH, wire transfers, ICS/CDARS, item processing, and the processing of garnishments and levies.

Responsibilities:

* Verify and process incoming and outgoing wire transfers, ensuring accuracy, completeness, and compliance with bank policy and regulatory requirements.
* Conduct daily reviews of cash vault services reports and ensure accurate and timely processing of client deposits.
* Review and manage dormant accounts, ensuring adherence with internal policies and regulatory requirements.
* Ensure compliance with bank policies, industry regulations, and security protocols during all payment processing activities.
* Support the continuous improvement of payment processes by identifying inefficiencies and recommending solutions.
* Provide backup support for the processing of wire transfers, ACH transactions, and other payment systems.
* Assist with item processing tasks, including resolving unposted items, processing returned checks, and handling exceptions.

Requirements:

* High School Diploma or equivalent
* Prior experience or internships in banking, payment operations, or a related field is a plus, but not required

Working Conditions:

* Work is performed largely within the Bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Occasional travel between offices and out-of-town/overnight business travel required. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required.

If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

", "h2": "Key Qualifications", "ul": ["Strong communication skills, both written and verbal", "Customer service focused", "Willingness to learn and adapt to new processes and technologies", "Maintain confidentiality of customer information", "Resourceful, well organized, and able to manage distractions", "Effective problem-solving skills and attention to detail", "Ability to work both independently and as part of a team"]}

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