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Lodge Night Auditor

2 months ago


Suttons Bay, Michigan, United States Grand Traverse Resort & Casinos Full time
Job Summary

We are seeking a detail-oriented and customer-focused individual to join our Lodge team as a Night Auditor. As a key member of our front desk team, you will be responsible for ensuring the accuracy of guest folios and providing exceptional customer service.

Responsibilities
  • Perform night audit procedures, including reviewing guest folios, posting room charges, and handling guest concerns.
  • Administer guest check-in and check-out, ensuring all procedures are followed.
  • Review all arrivals and maintain accurate records.
Requirements

To be successful in this role, you must have a high school diploma or equivalent, be at least 18 years old, and have prior customer service experience. Prior front desk or reservations experience is preferred.

Benefits

As a member of our team, you will enjoy a range of benefits, including competitive pay, paid time off, and opportunities for professional growth and development.

We are committed to providing a positive and supportive work environment that allows our employees to thrive. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.