Night Auditor

7 months ago

Bay St Louis, United States Hollywood Casino Gulf Coast Full time

WERE CHANGING ENTERTAINMENT. COME JOIN US.:

Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and nights are fast paced. Youll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more

WE LOVE OUR WORK.:
  • Check guest in and out, wake up calls, conduct guest courtesy calls and respond as necessary, handle guest concerns and complaints, ensure guest comfort and satisfaction.
  • Greets, registers, and assigns rooms to guests. Issues room key and escort instructions to Bellhop.
  • Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment, and travel directions.
  • Computes bill, collects payment, and makes change for guests.
  • Operate front desk computer system.
  • Communicate with other members of the hotel staff.
  • Handles Call Center when asked.
  • Promote a positive environment to achieve job satisfaction for all team members.
  • Take appropriate steps to maintain Hotel security and safety.
  • Promote future sales through contact with guests.
  • Refers guests to necessary departments to resolve issues concerning guests.
  • Maintain adequate supplies of all necessary items for the front office operations.
  • Attend and schedule meetings on Hotel issues, and pass on any pertinent information to the Hotel Supervisors to discuss any new issues, policies, or problems.
  • Maintain appropriate files and records for all Front Desk operations.
  • Make constant observations of team members performance to assure excellent customer service levels.
  • Complete the night audit daily in accordance with operational procedures.
  • Posts room charges and taxes to guest accounts.
  • Tracks room revenues, occupancy percentages, and other front office statistics.
  • Prepares a summary of cash, check, and credit card activities.
  • Summarizes results of operations for management.
  • Run end of day process in property management software (PMS).
  • Understand principles of auditing, balancing, and closing out accounts.
  • Handles and oversees administrative and clerical duties in the absence of the supervisor.
  • Verifies and monitors cashiering, and the performance of Front Desk Clerks.
  • Perform duties in a safe manner; report any potential safety hazards to management staff.


BRING US YOUR BEST.:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Hotel front desk experience preferred
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or Team members.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • Must successfully complete ServSafe Alcohol training certification course
  • Keyboarding skills required. AS400 and LMS software knowledge preferred.
  • Excellent customer service and communication skills. Good math and money handling skills.
  • While performing the duties of this job, the Team member is regularly required to talk or hear. The Team member is frequently required to stand; sit and reach with hands and arms. The Team member is occasionally required to walk; use hands to finger, handle, or feel; climb or balance; stoop, kneel, or crouch. The Team member must occasionally lift and/or move up to 10 pounds.
  • The noise level in the work environment is usually moderate.


STAY IN THE GAME. FOLLOW US.:

Weve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

  • Night Auditor Seven Gable Inn

    5 months ago

    St Louis, United States The Warrior Hotel Group Full time

    Innkeeper Hospitality Services LLC a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Night Auditor for Seven Gables in Clayton Missouri. Job Purpose:Responds in a profession Night Auditor, Auditor, Reservations, Hotel, Hospitality, Retail, Audit

  • Hotel Night Auditor Clayton Missouri

    1 month ago

    St Louis, Missouri, United States The Warrior Hotel Group Full time

    **Job Title:** Hotel Night Auditor Clayton MissouriWe are seeking a remarkable Front Desk Night Auditor for Seven Gables in Clayton, Missouri. **Job Purpose:** To respond in a professional manner as a Night Auditor, Auditor, Reservations, Hotel, Hospitality, Retail, and Audit expert.**Company Overview:** Innkeeper Hospitality Services LLC is a...

  • Night Auditor

    1 week ago

    St Louis, Missouri, United States Magnolia St. Louis Full time

    Job SummaryWe are seeking a highly skilled Night Auditor to join our team at Magnolia St. Louis Hotel.About the RoleThe successful candidate will be responsible for providing exceptional guest service, processing payments, and performing revenue audits. You will work closely with our front desk team to ensure seamless check-in and check-out experiences for...

  • Resort Night Auditor

    4 weeks ago

    Horseshoe Bay, Texas, United States Crescent Hotels and Resorts Full time

    Job OverviewWe are seeking a detail-oriented and organized Resort Night Auditor to join our team at Horseshoe Bay Resort in the beautiful Central Texas Hill Country. As a Night Auditor, you will play a critical role in ensuring the accuracy of financial transactions and maintaining the resort's high standards of accounting and auditing.

  • Financial Transaction Auditor

    1 week ago

    St Louis, Missouri, United States Crescent Hotels and Resorts Full time

    About the RoleWe are seeking a highly organized and detail-oriented Night Auditor to join our team at Le Meridien St Louis Clayton.This role is responsible for managing the financial transaction process, ensuring accuracy and efficiency in posting and balancing charges and settlements.The ideal candidate will have excellent analytical skills, be able to...

  • Night Auditor

    4 weeks ago

    Horseshoe Bay, Texas, United States Crescent Hotels and Resorts Full time

    **Overview:**Crescent Hotels and Resorts is a premier hospitality company offering luxurious accommodations and exceptional service. We are seeking a highly skilled Night Auditor to join our team at Horseshoe Bay Resort in Texas.**Job Summary:**We are looking for a detail-oriented and organized individual to assist with the night audit process, ensuring...

  • Night Auditor

    3 months ago

    St Louis, United States Midas Hospitality Full time

    Night Auditor - Aloft: St. Louis, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a full-time Night Auditor to join our team at...

  • Full Time Night Auditor- Element Hotel

    6 months ago

    St Louis, United States Midas Hospitality Full time

    Night Auditor- Element: St. Louis, MO Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a full-time Night Auditor to join our team at...

  • Operations Night Auditor

    3 weeks ago

    St Petersburg, United States Marriott St. Petersburg Full time

    Job SummaryThe Night Auditor role at Marriott St. Petersburg involves overseeing the preparation and completion of all night audit work. This includes managing the front desk operations during the overnight shift, typically from 11 pm to 7 am. Key responsibilities include registering guests, making reservations, preparing daily reports, balancing...

  • Hotel Night Auditor Position

    3 weeks ago

    Green Bay, Wisconsin, United States The Oneida Hotel Full time

    About the Role: We are seeking a skilled and experienced Night Auditor to join our team at The Oneida Hotel. As a Night Auditor, you will be responsible for managing the front desk operations during the overnight shift, ensuring seamless guest service, and maintaining accurate records.Key Responsibilities:Front Desk Operations: Manage the front desk, handle...

  • Night Auditor- Full Time Comfort Inn

    6 days ago

    St Paul, United States Golder Hospitality Properties Full time

    3rd Shift Guest Service Representative/Night Auditor The Night Auditor/Overnight Guest Service Representative is the main person to interact with guests during the overnight hours, typically 11pm to 7am. As the friendly face of the property, the hotel front desk/night auditor has a relatable personality and a great desire to work with people. You are...

  • Night Auditor

    3 months ago

    St Petersburg, United States The Moxy St. Petersburg Full time

    Job Summary Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests' needs, included, but not limited to, registration, checkout, and cashiering. Benefits Responsibilities Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house Explain and...

  • Night Auditor

    3 months ago

    Green Bay, United States The Oneida Hotel Full time

    Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks....

  • Night Auditor

    3 hours ago

    St Paul, United States Aimbridge Hospitality Full time

    Job Summary Pay: $17.50 Per Hour Shift: 11:00PM - 7:00 AM At Aimbridge Hospitality, we deliver exceptional guest experiences. As a Night Audit or, you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers, join our dynamic team! Responsibilities Key Responsibilities: + Guest Services: Welcome...

  • Night Auditor

    4 months ago

    St Paul, United States Fairfield Mendota Heights Full time

    Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks. WEEKNIGHTS...

  • Night Auditor Coordinator

    3 weeks ago

    St Petersburg, United States Sherman Associates Full time

    Job Description: At Sherman Associates, we are seeking a highly skilled and detail-oriented Night Audit professional to join our team. This key role is responsible for ensuring the accuracy of guest accounts, balancing charges and revenues, and providing exceptional guest services. As a Night Auditor, you will be the face of our hotel, interacting with...

  • Night Auditor

    5 months ago

    St Petersburg, United States Marriott St. Petersburg Full time

    Job Summary: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks....

  • Night Audit Professional

    1 week ago

    St Louis, Missouri, United States Drury Hotels Company, LLC Full time

    About the RoleThe Night Auditor is a key member of our front desk team, responsible for ensuring the smooth operation of our hotel during overnight hours. This role requires attention to detail, strong communication skills, and the ability to work independently.

  • Night Auditor

    12 hours ago

    St. Louis, United States Drury Hotels Full time

    Property Location:2 South 4th Street - St. Louis, Missouri 63102You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests...

  • Night Auditor

    3 weeks ago

    St Louis, United States Drury Hotels Company, LLC Full time

    Property Location: 2 South 4th Street - St. Louis, Missouri 63102 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our...