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Night Auditor

1 month ago

Green Bay, Wisconsin, United States Hotel Northland Green Bay, WI Full time
Job Description

Hotel Northland Green Bay, WI is seeking a skilled Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the smooth operation of the front desk during the overnight shift.

Key Responsibilities:

  • Check guests in and out, issue room keys, and provide information on hotel services and room location.
  • Process all cash and credit card transactions using established procedures.
  • Answer phones in a prompt and courteous manner.
  • Up-sell rooms where possible to maximize hotel revenue.
  • Record guest preferences in the system.
  • Communicate any outstanding guest requests or issues to management.

Requirements:

  • High School diploma or equivalent.
  • Experience with hotel management systems and procedures.
  • Strong communication and problem-solving skills.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Team-driven and values-based culture.
  • Medical, dental, and vision insurance.
  • Vacation and holiday pay.
  • Same-day pay available.
  • Employee assistance program.
  • Career growth opportunities and manager training program.
  • Reduced room rates throughout the portfolio.
  • Third-party perks, including movie tickets and attractions.
  • 401(k) plan.
  • Employee discount.
  • Flexible schedule.
  • Flexible spending account.
  • Life insurance.
  • Parental leave.
  • Referral program.