Night Auditor

4 days ago


Green Bay, Wisconsin, United States The Oneida Hotel Full time
Job Summary:

The Night Auditor is a critical role in ensuring the smooth operation of our hotel's front desk during the overnight shift. As a Night Auditor, you will be responsible for registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. If you are a detail-oriented individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Register guests and make reservations in a timely and efficient manner.
  • Prepare and balance daily reports, including revenue and expense statements.
  • Conduct security walks to ensure the safety and security of our guests and staff.
  • Provide exceptional customer service to our guests, responding to their needs and concerns in a professional and courteous manner.
  • Maintain accurate and up-to-date records of guest interactions and transactions.
  • Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless operations.
  • Perform other duties as assigned by management.
Requirements:
  • High school diploma or equivalent required.
  • At least 1 year of progressive experience in a hotel or related field.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and knowledge of hotel software systems.
  • Ability to maintain confidentiality and handle sensitive information.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Fun and dynamic work environment.
  • Recognition and rewards for outstanding performance.

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