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Patient Service Representative

2 months ago


Carmel, United States Axia Women's Health Full time
About Axia Women's Health

We are a leading provider of women's health services, dedicated to delivering personalized care and empowering our patients to take control of their health.

Job Summary

We are seeking a highly organized and customer-focused Patient Service Representative to join our team at our Carmel Care Center in Indiana. As a key member of our front desk team, you will be responsible for providing exceptional patient care and support to our patients and medical staff.

Key Responsibilities
  • Greets patients and visitors, and directs them to the appropriate waiting area or staff member.
  • Answers phone calls and responds to messages in a timely and professional manner.
  • Activates patient files and performs registration functions for new and existing patients.
  • Schedules patient appointments and finalizes patient schedules for the previous day.
  • Maintains confidentiality and adheres to infection control and safety guidelines.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a healthcare setting preferred.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.