Customer Experience Specialist

4 weeks ago


Lake Lure, United States Ingles Markets Full time

About the Role

We are seeking a detail-oriented and customer-focused Customer Experience Specialist to join our Ingles Markets team. As a key member of our Curbside team, you will play a vital role in ensuring our customers receive exceptional service and a seamless online shopping experience.

Key Responsibilities

  • Select and gather products for customer online orders with attention to freshness and quality
  • Assemble customers online orders and communicate with customers about order details
  • Process payment and deliver and load orders to cars when customers arrive at the store for pick up

Requirements

  • Interpersonal and communication skills to provide exceptional customer service
  • Ability to maintain a high level of productivity and comply with all safety and sanitation procedures

About Ingles Markets

At Ingles Markets, we are driven by a philosophy centered on learning and growth. With a hometown culture and a focus on internal growth and promotion, we are committed to helping our associates grow as professionals from day one until retirement.



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