Service Cashier
2 weeks ago
Position Title: Cashier
Overview:
The Cashier role at ClubCorp involves managing the sale of food and beverage tickets while ensuring accurate cash and member charge transactions. This position is essential in providing exceptional service to our members and guests.
Key Responsibilities:
- Ensure the accuracy of ticket numbers by verifying them against the Cashier Checkout Report.
- Confirm the initial cash bank before commencing transactions.
- Authenticate membership cards for members utilizing their club accounts for purchases.
- Collect member signatures for all charge transactions to maintain accountability.
- Keep precise records of all member charge transactions.
- Summarize all member charge transactions at the end of the shift.
- Process cash in accordance with the established accounting guidelines.
- Prepare cash in a timely manner as per the collection schedule.
- Execute cashier close-out procedures efficiently.
- Welcome and bid farewell to all members and guests, enhancing their experience.
Team Collaboration:
Assist colleagues and members proactively to ensure the delivery of excellent service. Stay alert to the needs of the team and contribute positively to the work environment.
Complaint Management:
Address member and guest complaints promptly and effectively, ensuring a satisfactory resolution.
Adaptability:
Due to the dynamic nature of the hospitality industry, flexibility in performing various tasks is essential. Support fellow team members as needed.
Qualifications:
- A high school diploma is preferred.
- At least 6 months of experience in a hospitality or club setting.
- Ability to maintain confidentiality regarding member information.
- Strong communication skills and the ability to follow instructions effectively.
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