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Guest Service Cashier

2 months ago

Tucson, Arizona, United States Craft Culinary Concepts Full time

Position Overview
The Guest Service Cashier serves as the primary point of contact for Craft Culinary Concepts, ensuring prompt and efficient service to our patrons. This role involves various responsibilities, including restocking supplies, preparing both cold and hot food items, and maintaining a clean and sanitary workspace in accordance with Craft Culinary Concepts and local health regulations.

Essential Job Functions
The Cashier is tasked with welcoming all guests in a timely and friendly manner, fostering relationships to encourage repeat business. Typically, the Cashier operates a register to process orders and calculate total sales, although there may be occasions requiring manual calculations, including providing accurate change to guests. The Cashier is responsible for accurately fulfilling guest orders by communicating with runners or cooks through the register, manual tickets, or independently retrieving necessary food and beverage items. If alcoholic beverages are served, compliance with Craft Culinary Concepts and state liquor service regulations is mandatory. Maintaining a clean and debris-free work area is essential, as is assisting in the overall cleanliness of the assigned location to meet Craft Culinary Concepts and local health department standards. Cashiers are also expected to contribute to the preparation of the location for future events under the guidance of their managers. Communication with Craft Culinary Concepts leadership is vital, as cashiers should relay guest feedback and employee suggestions aimed at enhancing service and boosting sales.

Requirements

  • Must be at least 16 years old.
  • Must possess a valid TEAM, TIPs, or AZ Title 4 certificate if 18 or older to serve alcohol.
  • Must have a valid County Food Handler Card on file with Craft Culinary Concepts and in possession for each shift worked.
  • Must demonstrate knowledge of cash handling, including the ability to total orders and provide change without relying solely on a cash register.
  • Must be proficient in using cash registers and credit card machines.
  • Must have a high school diploma or equivalent unless currently enrolled.
  • Must complete all pre-employment documentation, successfully pass a background check, and a math assessment involving all U.S. monetary units.
  • Must be capable of working collaboratively as well as independently.
  • Must be able to communicate effectively in the primary language used by guests frequenting the location.
  • Must thrive in a fast-paced, high-stress environment.
  • Preferred: 2+ years of experience in a counter service role or equivalent in a high-volume restaurant or similar venue.
  • Must be able to interact verbally and listen attentively to co-workers, supervisors, and guests.

Other Skills/Abilities
Must be able to stand and maintain mobility for periods of up to four (4) hours at a time. Ability to lift up to 20 pounds regularly is required. Must be capable of working in a fast-paced, confined environment. Flexibility to work non-traditional hours, including nights, weekends, and holidays, is essential. Must be able to adapt to extreme temperature variations and work in a noisy environment.

The above description is not exhaustive and may encompass additional related duties as necessary.