Senior Cloud Reliability Engineer
5 days ago
Job Summary
We are seeking a highly skilled Senior Site Reliability Engineer to join our team at Tyler Technologies. As a key member of our cloud infrastructure team, you will be responsible for designing, implementing, and maintaining scalable and reliable cloud-based systems.
Responsibilities
- Design and implement monitoring tools to ensure performance, reliability, and scalability of AWS EKS-based systems.
- Collaborate with cross-functional teams to ensure architecture and deployment models meet SLA commitments and are prepared for future growth.
- Leverage cloud technology and platform capabilities to provide operationally sustainable solutions that are robust and cost-effective.
- Apply software engineering best practices to comprehensively address and resolve problems.
- Collaborate with product support teams to drive efficiency and enhance customer experience through self-service tools and automation.
- Ensure timely response to incidents and support requests, collaborating effectively on solutions.
- Conduct root cause analysis and implement preventative measures to minimize toil and impact on customers.
- Lead and participate in incident retrospectives to enhance future response efforts.
- Participate in on-call rotations, providing critical support as needed.
Qualifications
- Extensive technical career in reputable technology firms, particularly with large-scale cloud applications.
- Expertise in Site Reliability Engineering concepts and practices, including observability platforms and monitoring tools.
- Experience deploying and supporting containerized applications on cloud platforms, preferably EKS on AWS.
- Proficiency in infrastructure as code technologies, such as Terraform.
- Strong software engineering skills in languages like Python, JavaScript, or Go.
- Familiarity with DevOps and CI/CD methodologies.
- Bachelor's degree in Computer Science or related field.
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