Aviation Operations Coordinator
2 weeks ago
Location : Sacramento, CA
Job Type: Permanent Full-Time
Job Number: 29445-A
Department: Airports
The Position
Under general supervision, the Aviation Operations Coordinator is responsible for receiving, assessing, and responding to aircraft emergencies, security incidents, and various non-emergency communications. This role involves managing routine inquiries, dispatching necessary emergency services, and overseeing the operation of surveillance systems and access control mechanisms. Additionally, the coordinator will prepare and maintain comprehensive reports and records.
Key Responsibilities:
- Receive and evaluate emergency and non-emergency calls, ensuring prompt and appropriate responses.
- Dispatch medical, fire, law enforcement, and other essential personnel as required.
- Monitor and operate security systems, including closed-circuit television and access control systems.
- Prepare and maintain detailed reports and records of all communications and actions taken.
- Understanding of communication center equipment and operations, including radio systems and Computer Aided Dispatch (CAD) systems.
- Proficiency in personal computer operations and standard software applications.
- Familiarity with public safety dispatch principles and effective report writing techniques.
- Strong customer service skills and the ability to communicate effectively with various stakeholders.
Minimum Qualifications:
- High school diploma or equivalent.
- Completion of the P.O.S.T. Public Safety Dispatcher Basic Course or certification in police, fire, or emergency medical dispatch from an accredited institution.
- Alternatively, one year of full-time experience in telecommunications and dispatching, with extensive public contact in a high-volume environment.
All candidates must be willing to undergo background checks and meet specific licensing and certification requirements. This position may require working various shifts, including weekends and holidays. Candidates must also possess a valid California Driver License and maintain necessary certifications as mandated by the department.
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