Field Service Technician

16 hours ago


Chicago, Illinois, United States Gladus LLC Full time

Gladus LLC is a leading supplier of B2B vending, POS, and coin-operated machines in the IL area. We are seeking a skilled Field Service Technician - Hardware to join our growing IT Team.

The successful candidate will provide exceptional support and maintenance services to our clients, working independently on route up to 90% of the time. A bilingual candidate in Spanish will be given priority consideration.

We offer a comprehensive compensation package, including a competitive salary of $65,000 per year, plus uncapped commission structure, quarterly bonuses, and a range of benefits.

About the Job:

  • Provide on-site installation, repairs, and maintenance of computer equipment for small local businesses in the Chicago area.
  • Diagnose and troubleshoot hardware and software issues using Microsoft Windows and UNIX systems.
  • Install and configure new PC hardware and software, including desktops, laptops, peripherals, and related devices.
  • Develop and deploy hard drive images and support users in a virtual desktop environment.
  • Perform basic network troubleshooting and maintain proficiency in PC technical fields of expertise.

Required Skills and Qualifications:

  • Extensive experience with hardware troubleshooting and installation.
  • Excellent communication skills and a proven track record of client satisfaction.
  • Must own a car and have a valid driver's license.
  • Ability to lift or move heavy machines/kiosks/devices if needed.
  • Knowledgeable about all safety requirements.

Benefits:

  • Competitive salary: $65,000 per year.
  • Uncapped commission structure.
  • Quarterly bonuses.
  • Health insurance.
  • 100% travel reimbursement.
  • Paid time off (PTO) and paid holidays.


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