Property Operations Manager

2 weeks ago

Bridgeport, Connecticut, United States Park City Communities Full time
Job Overview

Position Summary:

The Housing Manager is responsible for overseeing property operations to ensure adherence to the lease agreements for a designated portfolio of developments. This role emphasizes key areas such as Finance, Operations, Resident Relations, and Procurement. Reporting directly to the Portfolio Manager, this position plays a vital role in delivering property services that fulfill the organization's obligations under lease agreements, local laws, and regulatory requirements.

About Park City Communities:
At Park City Communities, we are dedicated to providing high-quality housing and exceptional service to our residents, striving to maintain safe and satisfactory living environments.

Key Responsibilities:

FINANCIAL MANAGEMENT

  • Oversee project-specific budgets for assigned properties.
  • Develop initiatives to ensure properties provide appealing housing options within financial constraints.
  • Prepare occupancy trend forecasts and manage accounts receivable.
  • Set priorities for operational activities.
  • Engage in budget planning and advocate for essential resources.

OPERATIONAL OVERSIGHT

  • Supervise all phases of the leasing process and tenant selection.
  • Coordinate tenant income re-evaluations and maintenance tasks.
  • Review work orders and reports on physical systems.
  • Train administrative and maintenance personnel.
  • Participate in meetings to review and propose policy recommendations.
  • Plan and manage preventive maintenance and security initiatives.

RESIDENT ENGAGEMENT

  • Collaborate with tenant and community organizations to strengthen relationships.
  • Provide social service referrals for families in need.
  • Conduct unit inspections and build cooperative relationships with social service agencies.
  • Facilitate resident access to community amenities.

PROCUREMENT COMPLIANCE

  • Ensure adherence to the Public Housing Management Assessment Program.
  • Maintain a satisfactory PHMAP score for maintenance metrics.

Qualifications: A Bachelor's degree with a minimum of three years of experience in property management is required. Candidates must be a Certified Public Housing Manager or possess the ability to obtain certification within one year. Strong competencies in lease enforcement, maintenance oversight, and budget management are essential.

  • Familiarity with Connecticut Tenant Landlord law and HUD regulations.
  • Proficient in budget management and maintenance coordination.
  • Excellent communication, supervisory, and computer skills.
  • Experience in property management and service contract oversight.
  • Bilingual in Spanish/English is advantageous.
  • A valid Driver's License is mandatory.

Employee Benefits:

  • Comprehensive healthcare plan including dental and vision coverage.
  • Employee Assistance Program (EAP).
  • Employer-sponsored life insurance coverage of $25,000.
  • Participation in the Connecticut Municipal Employee Retirement System.
  • Paid Time Off, Sick Leave, Personal Days, and 13 paid holidays annually.
  • Opportunities for professional development, tuition reimbursement, and retirement savings plans.
  • Employee discounts and supplemental insurance options.

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