Cage Operations Supervisor

2 weeks ago


Greenville, South Carolina, United States Harlow's Casino Resort & Spa Full time

Job Title: Cage Shift Supervisor

Company: Harlow's Casino Resort & Spa

Key Responsibilities:

  • Oversee the team during assigned shifts, ensuring adherence to company regulations and legal standards.
  • Discreetly evaluate and authorize credit limits for patrons.
  • Contribute to the formulation of departmental policies and operational procedures.
  • Manage staffing requirements, including training, scheduling, and performance assessments of team members.
  • Ensure the accuracy and confidentiality of financial records.
  • Guide team members in understanding their roles and responsibilities.
  • Maintain accountability for precise and secure documentation practices.
  • Ensure that team members adhere to established customer service protocols.
  • Deliver prompt and courteous service to all guests.


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